Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

NAB - Telecom Provider Issues

Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a minor incident on July 5, 2023 affecting Shared Services (Customer Facing), lasting 56m. The incident has been resolved; the full update timeline is below.

Started: Jul 05, 2023, 05:15 PM UTC
Resolved: Jul 05, 2023, 06:12 PM UTC
Duration: 56m
Detected by Pingoru: Jul 05, 2023, 05:15 PM UTC

Affected components

Shared Services (Customer Facing)

Update timeline

monitoring Jul 05, 2023, 05:15 PM UTC

We are currently experiencing an issue with our primary phone provider. At this time some callers may experience problems when attempting to reach us by phone. This issue is also impacting our ability to call out, resulting in longer than usual call back times.
resolved Jul 05, 2023, 06:12 PM UTC

The issue has been resolved.