Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Enrollment Related Feature Currently Unavailable

Minor Resolved View vendor source →

Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a minor incident on October 6, 2023 affecting Merchant Enrollment and Agent Portal & Reporting, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2023, 01:16 AM UTC
Resolved
Oct 06, 2023, 01:45 AM UTC
Duration
29m
Detected by Pingoru
Oct 06, 2023, 01:16 AM UTC

Affected components

Merchant EnrollmentAgent Portal & Reporting

Update timeline

  1. investigating Oct 06, 2023, 01:16 AM UTC

    The team is currently investigating an issue that is impacting merchant enrollment (new applications) in the Partner Hub, Simplified enrollment service and Payanywhere shop. There is no impact to processing.

  2. monitoring Oct 06, 2023, 01:29 AM UTC

    The team has taken action to restore the impacted services, which are now recovering. We will continue to monitor.

  3. resolved Oct 06, 2023, 01:45 AM UTC

    This incident has been resolved, all systems are operational.