Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Point & Pay - Service Interruptions

Critical Resolved View vendor source →

Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a critical incident on November 17, 2023 affecting Point and Pay, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2023, 05:59 PM UTC
Resolved
Nov 17, 2023, 06:39 PM UTC
Duration
39m
Detected by Pingoru
Nov 17, 2023, 05:59 PM UTC

Affected components

Point and Pay

Update timeline

  1. investigating Nov 17, 2023, 05:59 PM UTC

    Point & Pay has identified issues impacting our processing capability. To prevent customer issues, we have closed down access to the affected systems. Our team is working to resolve the situation as quickly as possible. Expect an update in 20 minutes

  2. identified Nov 17, 2023, 06:12 PM UTC

    Point & Pay has re-opened access to the affected systems. Our teams are testing the environment for stability. Expect an update in 20 minutes

  3. resolved Nov 17, 2023, 06:39 PM UTC

    This issue has been resolved all system are fully operational and working as expected.