Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident
Toll Free Connection Issues
Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown experienced a minor incident on December 3, 2024 affecting Shared Services (Customer Facing), lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Shared Services (Customer Facing)
Update timeline
- investigating Dec 03, 2024, 03:19 PM UTC
We are investigating reports that our toll free numbers are not connecting properly. Our 248-269-6000 continues to work and we advise that you use this number until the issue is resolved.
- resolved Dec 03, 2024, 03:52 PM UTC
Inbound toll free calls are working again. This incident has been resolved.