PayFast incident

Capitec Pay degraded

Major Resolved View vendor source →

PayFast experienced a major incident on August 4, 2025 affecting Capitec Pay and Capitec Pay, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 09:27 AM UTC
Resolved
Aug 04, 2025, 10:31 AM UTC
Duration
1h 3m
Detected by Pingoru
Aug 04, 2025, 09:27 AM UTC

Affected components

Capitec PayCapitec Pay

Update timeline

  1. identified Aug 04, 2025, 09:27 AM UTC

    A problem with transactions for Capitec Pay has been identified affecting both Aggregation Instant EFT and Gateway SiD. We are in contact with External Partners on the matter.

  2. monitoring Aug 04, 2025, 10:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2025, 10:31 AM UTC

    This incident has been resolved.