PayFast incident

Capitec on 3D Secure

Minor Resolved View vendor source →

PayFast experienced a minor incident on August 4, 2025 affecting 3D Secure and 3D Secure and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 09:30 AM UTC
Resolved
Aug 04, 2025, 10:31 AM UTC
Duration
1h 1m
Detected by Pingoru
Aug 04, 2025, 09:30 AM UTC

Affected components

3D Secure3D SecureCapitec involved transactionsCapitec involved transactions

Update timeline

  1. identified Aug 04, 2025, 09:30 AM UTC

    Capitec card-holders are currently experiencing problems with the 3D Secure leg of card payments. We are in contact with External Partners on the matter.

  2. monitoring Aug 04, 2025, 10:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2025, 10:31 AM UTC

    This incident has been resolved.