PayFast experienced a critical incident on November 1, 2025 affecting Nedbank involved transactions, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Nedbank involved transactions
Update timeline
- identified Nov 01, 2025, 05:44 PM UTC
A problem with card transactions for Nedbank merchants has been identified on Gateway. Teams are busy engaging with the issue.
- resolved Nov 01, 2025, 06:31 PM UTC
This problem affecting card processing for Nedbank merchants on Gateway has been resolved.