PayFast incident

Aggregation card processing degradation

Major Resolved View vendor source →

PayFast experienced a major incident on November 19, 2025 affecting Absa involved transactions and Aggregation Card Updates and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 10:33 AM UTC
Resolved
Nov 19, 2025, 11:18 AM UTC
Duration
45m
Detected by Pingoru
Nov 19, 2025, 10:33 AM UTC

Affected components

Absa involved transactionsAggregation Card UpdatesAmerican Express involved transactionsBidvest involved transactionsCapitec involved transactionsDiscovery involved transactionsFNB involved transactionsInvestec involved transactionsMulti-Currency PricingNedbank involved transactions

Update timeline

  1. monitoring Nov 19, 2025, 10:33 AM UTC

    An External partner was having an issue with card processing earlier, this had a knock on affect for card transactions on Aggregation. The problem has been resolved externally, we are just monitoring to ensure system stability.

  2. resolved Nov 19, 2025, 11:18 AM UTC

    This problem has been resolved.