PayFast experienced a major incident on December 11, 2025 affecting Apple Pay and 3D Secure and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Apple Pay3D SecureAbsa involved transactionsMobicredMomopayAmerican Express involved transactionsBidvest involved transactionsPayPalCapitec involved transactionsSamsung Pay
Update timeline
- identified Dec 11, 2025, 07:15 AM UTC
A problem with processing via Gateway platform has been identified. Teams are urgently attending to the issue.
- monitoring Dec 11, 2025, 07:47 AM UTC
The Gateway platform has stabilized. If no issues are observed till 10am, this problem will be marked as resolved.
- resolved Dec 11, 2025, 08:02 AM UTC
This problem for the Gateway platform has been resolved. Pocessing has returned to normal across products.