Payable experienced a minor incident on December 6, 2024 affecting Payable Forms Add-On, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 06, 2024, 09:26 PM UTC
Google is rolling out a change to Forms and a small number of users are reporting that the Forms' 'Share' button has been replaced with a 'Publish' button. This update impacts not only the appearance of Forms but the functionality as well. Users with this updated Forms interface are presently unable to perform the Payable function of Sync Theme. The Payable function mirrors your form's header image, title, description, and styling on the Payable checkout page. Affected users are currently unable to perform this step to update their forms' checkout page, or on setup of new forms are unable to push their theme customization to the checkout page. This does not impact the function of the Payable checkout for affected users.
- resolved Dec 06, 2024, 10:41 PM UTC
This incident has been resolved.