Payable incident

Google Apps Script bug intermittently impacting Payable elements

Minor Resolved View vendor source →

Payable experienced a minor incident on January 15, 2025 affecting Payable Forms Add-On, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 06:45 PM UTC
Resolved
Jan 15, 2025, 09:59 PM UTC
Duration
3h 14m
Detected by Pingoru
Jan 15, 2025, 06:45 PM UTC

Affected components

Payable Forms Add-On

Update timeline

  1. identified Jan 15, 2025, 06:45 PM UTC

    A bug has been identified within Google App Scripts that is intermittently impacting the Payable add-on, users may experience elements not loading (Payable sidebar and pop-up windows). Multiple developers have reported the issue to Google, which may be tracked here: https://issuetracker.google.com/issues/390105581 At this time the Payable checkout is not impacted, but users may not be able to setup new Payable forms or modify existing ones.

  2. resolved Jan 15, 2025, 09:59 PM UTC

    This incident has been resolved.