Paxos incident

Paxos - Sandbox Crypto Transfers Incident Detected

Minor Resolved View vendor source →

Paxos experienced a minor incident on August 24, 2026 affecting Paxos Sandbox, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 12:27 PM UTC
Resolved
Aug 24, 2026, 02:40 PM UTC
Duration
2h 13m
Detected by Pingoru
Aug 24, 2026, 12:27 PM UTC

Affected components

Paxos Sandbox

Update timeline

  1. investigating Aug 24, 2026, 12:27 PM UTC

    At this time, we are experiencing a delay in Sandbox that’s affecting Crypto Withdrawals on the Ethereum Sepolia network. Customers may submit withdrawal requests but these may experience delays in processing.

  2. identified Aug 24, 2026, 12:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 24, 2026, 02:34 PM UTC

    A fix has been deployed to Sandbox, and we are monitoring the results. All withdrawals submitted on the Ethereum Sepolia network since 21 August, 1:01 a.m. UTC has been cancelled. Customers may resubmit these withdrawals if needed.

  4. monitoring Aug 24, 2026, 02:34 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 24, 2026, 02:40 PM UTC

    This incident has been resolved.