Paxos incident

Paxos - Crypto Transfers Incident Detected

Minor Resolved View vendor source →

Paxos experienced a minor incident on May 18, 2025 affecting Crypto Transfers and Crypto Transfers, lasting 13h 48m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2025, 10:56 PM UTC
Resolved
May 19, 2025, 12:44 PM UTC
Duration
13h 48m
Detected by Pingoru
May 18, 2025, 10:56 PM UTC

Affected components

Crypto TransfersCrypto Transfers

Update timeline

  1. investigating May 18, 2025, 10:56 PM UTC

    At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Withdrawals and Deposits are impacted and customers may experience delays in processing.

  2. identified May 19, 2025, 12:39 AM UTC

    The issue with Crypto Withdrawals has been resolved. We are processing a backlog of Crypto Deposits on Solana network, which should take around 13 hours to complete.

  3. resolved May 19, 2025, 12:44 PM UTC

    All Crypto Deposits should be processed now.