Paxos incident

Paxos - Dashboard Email OTP Login in Sandbox incident identified

Major Resolved View vendor source →

Paxos experienced a major incident on May 6, 2026 affecting Dashboard Web UI, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:23 AM UTC
Resolved
May 06, 2026, 08:39 AM UTC
Duration
16m
Detected by Pingoru
May 06, 2026, 08:23 AM UTC

Affected components

Dashboard Web UI

Update timeline

  1. investigating May 06, 2026, 08:23 AM UTC

    We are currently experiencing issues with the Paxos Dashboard in Sandbox, and email OTP logins are temporarily unavailable. Our Engineering team is actively investigating and working to resolve the root cause. We will provide another status update within the next 30 minutes, or sooner if additional information becomes available.

  2. monitoring May 06, 2026, 08:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 08:39 AM UTC

    This incident has been resolved.

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