Paxos experienced a major incident on November 20, 2025 affecting Trading - Orders and Quotes and Quote Executions and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Trading - OrdersQuotes and Quote ExecutionsProfiles and BalancesIdentities and AccountsOrchestrations APIFiat TransfersCrypto TransfersCrypto Transfer FeesTax FormsAuthentication
Update timeline
- investigating Nov 20, 2025, 05:44 PM UTC
At the moment, we are experiencing an incident affecting Paxos API endpoints. As a result, API requests that use JWS request signing are failing with 401 errors. Our Engineering team is actively working on the issue, and we expect it to be resolved shortly.
- resolved Nov 20, 2025, 06:19 PM UTC
This incident has been resolved.