Paxos experienced a minor incident on November 21, 2025 affecting Crypto Transfers and Crypto Transfers and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Crypto TransfersCrypto TransfersCrypto Transfers
Update timeline
- investigating Nov 21, 2025, 08:15 AM UTC
At this time, we are experiencing a delay in processing SOL withdrawals. As such, Crypto Withdrawals are impacted and customers may experience delays in processing.
- identified Nov 21, 2025, 08:22 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 21, 2025, 08:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 21, 2025, 08:44 AM UTC
This incident has been resolved.