Paxos incident

Paxos - Crypto Deposits on Polygon Incident Resolved

Minor Resolved View vendor source →

Paxos experienced a minor incident on December 10, 2025 affecting Crypto Transfers and Crypto Transfers and 1 more component, lasting 7h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 04:20 PM UTC
Resolved
Dec 10, 2025, 11:35 PM UTC
Duration
7h 15m
Detected by Pingoru
Dec 10, 2025, 04:20 PM UTC

Affected components

Crypto TransfersCrypto TransfersCrypto Transfers

Update timeline

  1. investigating Dec 10, 2025, 04:20 PM UTC

    At this time, we are experiencing an outage affecting the Transfers endpoints. As a result, crypto deposits on the Polygon chain may be delayed while we work to resolve the issue.

  2. identified Dec 10, 2025, 04:51 PM UTC

    The root cause has been identified, and Engineering is currently implementing a fix.

  3. identified Dec 10, 2025, 09:36 PM UTC

    The fix has been deployed, and we are now processing the backlog of previously skipped deposits.

  4. resolved Dec 10, 2025, 11:35 PM UTC

    This incident has been resolved.