Paxos incident

Paxos - Dashboard KYC Verification Incident Detected

Minor Resolved View vendor source →

Paxos experienced a minor incident on January 8, 2026 affecting Dashboard Web UI, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 03:37 PM UTC
Resolved
Jan 08, 2026, 04:03 PM UTC
Duration
26m
Detected by Pingoru
Jan 08, 2026, 03:37 PM UTC

Affected components

Dashboard Web UI

Update timeline

  1. identified Jan 08, 2026, 03:37 PM UTC

    We are experiencing an issue affecting KYC verification in the Paxos Dashboard. Users with sensitive roles may be unable to complete KYC verification. Our Engineering team is working on the issue.

  2. resolved Jan 08, 2026, 04:03 PM UTC

    The issue is now resolved.