Paxos experienced a major incident on March 20, 2026 affecting Crypto Transfers and Fiat Transfers and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 20, 2026, 06:20 PM UTC
We are currently experiencing an issue impacting the Dashboard portal. As a result, users may encounter errors when accessing the following pages: API Management Fiat Account Instructions Crypto Deposit Address Our Engineering team is actively investigating and working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available.
- identified Mar 20, 2026, 06:48 PM UTC
The root cause of the issue has been identified, and our Engineering team is in the process of deploying a fix.
- monitoring Mar 20, 2026, 06:53 PM UTC
The issue has been resolved in the Production environment. We are continuing to work on restoring full functionality in the Sandbox environment.
- resolved Mar 20, 2026, 07:10 PM UTC
The issue has been fully resolved. Thank you for your patience.