Paxos incident

Paxos Sandbox - Bitcoin Crypto Transfers Incident Detected

Minor Resolved View vendor source →

Paxos experienced a minor incident on May 20, 2026 affecting Paxos Sandbox, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 07:03 PM UTC
Resolved
May 21, 2026, 07:04 PM UTC
Duration
1d
Detected by Pingoru
May 20, 2026, 07:03 PM UTC

Affected components

Paxos Sandbox

Update timeline

  1. investigating May 20, 2026, 07:03 PM UTC

    At this time, we are experiencing an outage affecting the Crypto Transfers endpoints in the Sandbox environment. As a result, Bitcoin crypto withdrawals in Sandbox are impacted, and customers may experience delays in processing. Engineering is actively investigating and working on a resolution.

  2. identified May 20, 2026, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 21, 2026, 07:04 PM UTC

    This incident has been resolved.