Patlytics incident
Intermittent access issues affecting Patlytics website
Patlytics experienced a notice incident on November 18, 2025 affecting Patlytics Customer Dashboard, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Patlytics Customer Dashboard
Update timeline
- monitoring Nov 18, 2025, 01:52 PM UTC
We have confirmed that the incident is caused by an issue with one of our third-party service providers. We will provide updates as they become available.
- monitoring Nov 18, 2025, 01:53 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 02:33 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 03:08 PM UTC
A fix has been implemented by the 3rd party service provider and we are monitoring the recovery.
- resolved Nov 18, 2025, 05:30 PM UTC
This incident has been resolved.