Pathify incident

Australian Flow outage

Critical Resolved View vendor source →

Pathify experienced a critical incident on July 2, 2025 affecting Pathify Flow, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 06:20 AM UTC
Resolved
Jul 02, 2025, 11:37 AM UTC
Duration
5h 16m
Detected by Pingoru
Jul 02, 2025, 06:20 AM UTC

Affected components

Pathify Flow

Update timeline

  1. investigating Jul 02, 2025, 06:20 AM UTC

    The Flow cluster is presently offline. We are rehoming it and expect full recovery within 30 minutes. No action is necessary on your side.

  2. investigating Jul 02, 2025, 06:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 02, 2025, 07:21 AM UTC

    All Australian Flow servers are now back online. This issue has been determined to be due to a misconfigured terraform structure.

  4. resolved Jul 02, 2025, 11:37 AM UTC

    This incident has been resolved.