Pathify experienced a notice incident on May 7, 2026 affecting Pathify Portal, lasting 6h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 10:40 PM UTC
We're aware of reported Instructure outage that is affecting Canvas widgets on the Pathify CXP. All other Pathify systems are functioning as expected. We are monitoring and will update here as more information is available.
- investigating May 08, 2026, 12:01 AM UTC
All Pathify systems remain operational. Outside of specific widget degradation (Canvas), we are unaffected by the Instructure outage. We will continue to monitor the situation closely and will provide updates as new information becomes available.
- resolved May 08, 2026, 04:52 AM UTC
Instructure reports that the Canvas outage has concluded. Spot testing of widgets presents no apparent disorder. Pathify is closing this upstream outage based incident.