Pathify Outage History

Pathify is up right now

Pingoru has recorded 9 incidents for Pathify: 5 in the last 12 months and 3 in the last 90 days.

Source: status.pathify.com

9incidents recorded
5last 12 months
3last 90 days
5 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Pathify in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202610 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202610 of 720 (0%)
October 202623 of 744 (0%)
November 202600 of 229 (0%)

Incidents, newest first

Minor October 19, 2026 D2L / Brightspace Widget Degredation 3h Pathify Flow

Started Oct 19, 2026, 02:22 PM UTC· resolved Oct 19, 2026, 05:23 PM UTC

  1. investigating Oct 19, 2026, 02:22 PM UTC

    We are reviewing issues with the D2L / Brightspace widget integrations

  2. investigating Oct 19, 2026, 03:08 PM UTC

    A fix has been identified and is being rolled out, the next update will be at 11:30 ET if not before.

  3. identified Oct 19, 2026, 03:30 PM UTC

    We're continuing to roll out fixes and monitor, next update at 12:00 PM ET

  4. identified Oct 19, 2026, 04:01 PM UTC

    We're continuing to roll out fixes and monitor, next update at 12:30 PM ET

  5. identified Oct 19, 2026, 04:32 PM UTC

    The fix is showing the expected impact, so we are rolling out fleet wide. Next update 1:00 PM ET.

  6. monitoring Oct 19, 2026, 05:05 PM UTC

    Monitoring performance post fix rollout, next update at 1:30 PM ET.

  7. resolved Oct 19, 2026, 05:23 PM UTC

    Incident resolved, D2L integrations functioning as normal.

Read the full incident report →

Notice October 3, 2026 Service Desk partially unavailable 13h 52m Service Desk

Started Oct 03, 2026, 02:37 PM UTC· resolved Oct 04, 2026, 04:30 AM UTC

  1. investigating Oct 03, 2026, 02:37 PM UTC

    We have observed intermittent access issues on the Pathify Service Desk and are working directly with the service provider. For critical service issues, please contact [email protected] directly.

  2. resolved Oct 04, 2026, 04:30 AM UTC

    Pathify service desk is fully restored.

Read the full incident report →

Notice September 1, 2026 Intermittent connectivity errors affecting some integrations 2h 8m Pathify Portal

Started Sep 01, 2026, 03:22 PM UTC· resolved Sep 01, 2026, 05:30 PM UTC

  1. investigating Sep 01, 2026, 03:22 PM UTC

    A network issue at our cloud provider is causing occasional errors in the Pathify CXP, including email and calendar syncing. The platform remains available and we are monitoring while the provider works to resolve the issue.

  2. resolved Sep 01, 2026, 05:30 PM UTC

    Our cloud provider has resolved the underlying network issue. The platform remained available throughout, though some users may have seen intermittent errors when loading individual integrations.

Read the full incident report →

Notice May 7, 2026 Errors on Canvas Widgets 6h 11m Pathify Portal

Started May 07, 2026, 10:40 PM UTC· resolved May 08, 2026, 04:52 AM UTC

  1. investigating May 07, 2026, 10:40 PM UTC

    We're aware of reported Instructure outage that is affecting Canvas widgets on the Pathify CXP. All other Pathify systems are functioning as expected. We are monitoring and will update here as more information is available.

  2. investigating May 08, 2026, 12:01 AM UTC

    All Pathify systems remain operational. Outside of specific widget degradation (Canvas), we are unaffected by the Instructure outage. We will continue to monitor the situation closely and will provide updates as new information becomes available.

  3. resolved May 08, 2026, 04:52 AM UTC

    Instructure reports that the Canvas outage has concluded. Spot testing of widgets presents no apparent disorder. Pathify is closing this upstream outage based incident.

Read the full incident report →

Minor February 10, 2026 Investigating issues on course widgets. 1h 23m Pathify Portal, Pathify Flow

Started Feb 10, 2026, 03:45 PM UTC· resolved Feb 10, 2026, 05:08 PM UTC

  1. investigating Feb 10, 2026, 03:45 PM UTC

    We are currently investigating reports about course widgets failing to refresh data.

  2. investigating Feb 10, 2026, 05:07 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 10, 2026, 05:08 PM UTC

    Resolved - Investigation complete. Issues were isolated to individual cases with different root causes. All affected customers are being addressed independently.

Read the full incident report →

Minor August 18, 2025 Intermittent Portal Slowdowns 1h 39m Pathify Portal

Started Aug 18, 2025, 03:16 PM UTC· resolved Aug 18, 2025, 04:55 PM UTC

  1. investigating Aug 18, 2025, 03:16 PM UTC

    We are investigating issues on reported slow downs in Portal. Our team is evaluating and will report back within the hour.

  2. investigating Aug 18, 2025, 04:07 PM UTC

    We have deployed additional resources to Portals to improve system performance and are now working working to identify and resolve the underlying issues. We will have another update by 1PM ET / 11AM MT.

  3. resolved Aug 18, 2025, 04:55 PM UTC

    Issues relating to application latency are resolved, Portals responding as expected.

Read the full incident report →

Critical July 2, 2025 Australian Flow outage 5h 16m Pathify Flow

Started Jul 02, 2025, 06:20 AM UTC· resolved Jul 02, 2025, 11:37 AM UTC

  1. investigating Jul 02, 2025, 06:20 AM UTC

    The Flow cluster is presently offline. We are rehoming it and expect full recovery within 30 minutes. No action is necessary on your side.

  2. investigating Jul 02, 2025, 06:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 02, 2025, 07:21 AM UTC

    All Australian Flow servers are now back online. This issue has been determined to be due to a misconfigured terraform structure.

  4. resolved Jul 02, 2025, 11:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 23, 2025 Potential service disruption 3h 11m Pathify Flow

Started Feb 23, 2025, 11:37 PM UTC· resolved Feb 24, 2025, 02:49 AM UTC

  1. investigating Feb 23, 2025, 11:37 PM UTC

    We are investigating observed high database loads. No user impact has been observed at this stage.

  2. resolved Feb 24, 2025, 02:49 AM UTC

    No user impact has been detected.

Read the full incident report →

Major February 12, 2025 Service unavailable 3h 6m Pathify Flow

Started Feb 12, 2025, 10:35 PM UTC· resolved Feb 13, 2025, 01:42 AM UTC

  1. identified Feb 12, 2025, 10:35 PM UTC

    Flow has received a bad cluster definition in continuous integration and has released a node definition which cannot start. We have identified the root cause of this bad cluster definition and are replacing the cluster now.

  2. identified Feb 12, 2025, 10:40 PM UTC

    The cluster is being rerolled. At worst, the last node on the last customer will be replaced within 50 minutes.

  3. identified Feb 12, 2025, 11:05 PM UTC

    The cluster definitions are now fully reissued. All service will be resumed within five minutes.

  4. identified Feb 12, 2025, 11:15 PM UTC

    All clusters are now restored and operational.

  5. resolved Feb 13, 2025, 01:42 AM UTC

    This incident has been resolved.

Read the full incident report →