Pathify experienced a minor incident on August 18, 2025 affecting Pathify Portal, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Pathify Portal
Update timeline
- investigating Aug 18, 2025, 03:16 PM UTC
We are investigating issues on reported slow downs in Portal. Our team is evaluating and will report back within the hour.
- investigating Aug 18, 2025, 04:07 PM UTC
We have deployed additional resources to Portals to improve system performance and are now working working to identify and resolve the underlying issues. We will have another update by 1PM ET / 11AM MT.
- resolved Aug 18, 2025, 04:55 PM UTC
Issues relating to application latency are resolved, Portals responding as expected.