Pathify Outage History

Pathify is up right now

Pathify had 3 outages in the last 2 years totaling 9h 13m of downtime — averaging 0.1 incidents per month.

There were 3 Pathify outages since August 18, 2025 totaling 9h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pathify.com

Notice May 7, 2026

Errors on Canvas Widgets

Detected by Pingoru
May 07, 2026, 10:40 PM UTC
Resolved
May 08, 2026, 04:52 AM UTC
Duration
6h 11m
Affected: Pathify Portal
Timeline · 3 updates
  1. investigating May 07, 2026, 10:40 PM UTC

    We're aware of reported Instructure outage that is affecting Canvas widgets on the Pathify CXP. All other Pathify systems are functioning as expected. We are monitoring and will update here as more information is available.

  2. investigating May 08, 2026, 12:01 AM UTC

    All Pathify systems remain operational. Outside of specific widget degradation (Canvas), we are unaffected by the Instructure outage. We will continue to monitor the situation closely and will provide updates as new information becomes available.

  3. resolved May 08, 2026, 04:52 AM UTC

    Instructure reports that the Canvas outage has concluded. Spot testing of widgets presents no apparent disorder. Pathify is closing this upstream outage based incident.

Read the full incident report →

Minor February 10, 2026

Investigating issues on course widgets.

Detected by Pingoru
Feb 10, 2026, 03:45 PM UTC
Resolved
Feb 10, 2026, 05:08 PM UTC
Duration
1h 23m
Affected: Pathify PortalPathify Flow
Timeline · 3 updates
  1. investigating Feb 10, 2026, 03:45 PM UTC

    We are currently investigating reports about course widgets failing to refresh data.

  2. investigating Feb 10, 2026, 05:07 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 10, 2026, 05:08 PM UTC

    Resolved - Investigation complete. Issues were isolated to individual cases with different root causes. All affected customers are being addressed independently.

Read the full incident report →

Minor August 18, 2025

Intermittent Portal Slowdowns

Detected by Pingoru
Aug 18, 2025, 03:16 PM UTC
Resolved
Aug 18, 2025, 04:55 PM UTC
Duration
1h 39m
Affected: Pathify Portal
Timeline · 3 updates
  1. investigating Aug 18, 2025, 03:16 PM UTC

    We are investigating issues on reported slow downs in Portal. Our team is evaluating and will report back within the hour.

  2. investigating Aug 18, 2025, 04:07 PM UTC

    We have deployed additional resources to Portals to improve system performance and are now working working to identify and resolve the underlying issues. We will have another update by 1PM ET / 11AM MT.

  3. resolved Aug 18, 2025, 04:55 PM UTC

    Issues relating to application latency are resolved, Portals responding as expected.

Read the full incident report →