pascom ONE incident

Connection loss (client)

Minor Resolved View vendor source →

pascom ONE experienced a minor incident on October 23, 2025 affecting VoIP Services and Client Services, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 08:26 AM UTC
Resolved
Oct 23, 2025, 08:52 AM UTC
Duration
26m
Detected by Pingoru
Oct 23, 2025, 08:26 AM UTC

Affected components

VoIP ServicesClient Services

Update timeline

  1. investigating Oct 23, 2025, 08:26 AM UTC

    We se some connection drops, investigating.

  2. resolved Oct 23, 2025, 08:52 AM UTC

    Found a service crash causing the connection drops. Service is healthy again and improvements to prevent future crashes on that service are planned.