pascom ONE experienced a minor incident on January 14, 2026 affecting Client Services, lasting 11h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Client Services
Update timeline
- identified Jan 14, 2026, 10:09 AM UTC
Today’s WhatsApp messages can not be delivered due to a broken connection. A connection reset has to be done tonigh between 22-23 pm. We expect messaged to be delivered afterwards (so they should not be lost). We are also working on a more reliable connection and are sorry for the inconvenience.
- resolved Jan 14, 2026, 09:19 PM UTC
Connection restored.