pascom ONE experienced a minor incident on May 28, 2026 affecting VoIP Services and Client Services, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
VoIP ServicesClient Services
Update timeline
- identified May 28, 2026, 11:52 AM UTC
One proxy server died, assigned endpoints will have dropped calls, some clients will also start to reconnect on healthy proxy. Should recover soon.
- resolved May 28, 2026, 12:03 PM UTC
Services on that proxy recovered, all operational again. Assuming HW failure at the moment, will start investigating on the cause now to improve stability.