Parchment experienced a minor incident on August 25, 2025 affecting Parchment Analyze/Recruit, lasting 21h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Parchment Analyze/Recruit
Update timeline
- investigating Aug 25, 2025, 02:48 PM UTC
We are investigating an outage where the Recruit/Analyze service returns "Application error: a client-side exception has occurred (see the browser console for more information)."
- monitoring Aug 25, 2025, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 26, 2025, 12:18 PM UTC
This incident has been resolved.