Parchment experienced a notice incident on September 22, 2025, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 22, 2025, 01:02 PM UTC
We are investigating an issue with the NeedMyTranscript service that is preventing order placement and fulfillment.
- resolved Sep 22, 2025, 04:13 PM UTC
This incident has been resolved.