Parchment experienced a minor incident on October 22, 2025 affecting Parchment Award - Transcript Services and Parchment Award - Diploma, Certificate, Badge, CLR, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Update timeline
- investigating Oct 22, 2025, 01:38 PM UTC
We are investigating an issue where orders are successfully submitted but not processing, we will provide more information as it becomes available.
- monitoring Oct 22, 2025, 08:22 PM UTC
Award jobs are now processing nominally, we will continue to monitor the situation.
- resolved Oct 27, 2025, 02:26 PM UTC
Over the weekend of monitoring, resolution for this incident has remained stable. This incident is resolved.