Parchment incident

Quottly Outage due to Cloudflare

Major Resolved View vendor source →

Parchment experienced a major incident on November 18, 2025 affecting Course and Credit Solutions (Quottly) - Web Application and Course and Credit Solutions (Quottly) - Integration, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:46 PM UTC
Resolved
Nov 18, 2025, 03:35 PM UTC
Duration
1h 49m
Detected by Pingoru
Nov 18, 2025, 01:46 PM UTC

Affected components

Course and Credit Solutions (Quottly) - Web ApplicationCourse and Credit Solutions (Quottly) - Integration

Update timeline

  1. investigating Nov 18, 2025, 01:46 PM UTC

    Some Parchment services, including Quottly connectors for the following schools, are unavailable due to the ongoing Cloudflare outage: articulation.usmd.edu courseshare.mus.edu coursesharing.highered.texas.gov flexreg.dce.ufl.edu register.hbcuv.org search.cvc.edu We will post here with more information as it becomes available.

  2. monitoring Nov 18, 2025, 02:34 PM UTC

    We have implemented a workaround for search.cvc.edu, other endpoints are still affected by the Cloudflare outage. We will post more as info becomes available.

  3. monitoring Nov 18, 2025, 03:05 PM UTC

    Quottly services are resolving, we anticipate no further disruption and will continue monitoring.

  4. resolved Nov 18, 2025, 03:35 PM UTC

    This incident has been resolved.