Parchment incident

Parchment.com, NeedMyTranscript.com redirection inconsistency

Notice Resolved View vendor source →

Parchment experienced a notice incident on November 21, 2025 affecting Login, lasting 13h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 03:52 PM UTC
Resolved
Nov 22, 2025, 05:28 AM UTC
Duration
13h 35m
Detected by Pingoru
Nov 21, 2025, 03:52 PM UTC

Affected components

Login

Update timeline

  1. identified Nov 21, 2025, 03:52 PM UTC

    We are investigating an issue where traffic requests starting at either parchment.com or needmytranscript.com (without www.) is inconsistently redirecting. Traffic to www.parchment.com should continue to function as expected. We will post more info as it becomes available.

  2. identified Nov 21, 2025, 09:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 22, 2025, 05:28 AM UTC

    This incident has been resolved.