Parchment incident

Longer loading times within the Parchment Applications

Minor Resolved View vendor source →

Parchment experienced a minor incident on March 13, 2026 affecting Login and Ordering and 1 more component, lasting 8h 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 01:36 PM UTC
Resolved
Mar 13, 2026, 10:08 PM UTC
Duration
8h 32m
Detected by Pingoru
Mar 13, 2026, 01:36 PM UTC

Affected components

LoginOrderingParchment Award - Transcript ServicesPayment / JPMChaseParchment Award - Diploma, Certificate, Badge, CLRParchment Analyze/Recruit

Update timeline

  1. investigating Mar 13, 2026, 01:36 PM UTC

    We're currently investigating reports of longer loading times within the Parchment applications. We'll provide updates as soon as they become available.

  2. investigating Mar 13, 2026, 01:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 13, 2026, 10:08 PM UTC

    This incident has been resolved.