Parchment incident

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Notice Resolved View vendor source →

Parchment experienced a notice incident on March 28, 2026 affecting Login and Ellucian eTranscripts and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2026, 04:02 PM UTC
Resolved
Mar 28, 2026, 07:17 PM UTC
Duration
3h 14m
Detected by Pingoru
Mar 28, 2026, 04:02 PM UTC

Affected components

LoginEllucian eTranscriptsFedExAnnotation ServicesEmail Notification ServiceEmail Notification ServiceEmail Notification ServiceCredit Card ProcessingOrderingParchment Award - Transcript Services

Update timeline

  1. investigating Mar 28, 2026, 04:02 PM UTC

    We will be undergoing scheduled maintenance during this time.

  2. investigating Mar 28, 2026, 07:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 28, 2026, 07:17 PM UTC

    Maintenance has been completed.