Paramount Commerce incident

Intermittent Performance

Minor Resolved View vendor source →

Paramount Commerce experienced a minor incident on April 29, 2022 affecting INTERAC®, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2022, 07:55 PM UTC
Resolved
Apr 30, 2022, 12:13 AM UTC
Duration
4h 17m
Detected by Pingoru
Apr 29, 2022, 07:55 PM UTC

Affected components

INTERAC®

Update timeline

  1. monitoring Apr 29, 2022, 07:13 PM UTC

    Our banking partner is currently experiencing intermittent performance issues which is impacting our services. Our team is currently monitoring until performance levels return to normal. We apologize for any inconvenience.

  2. monitoring Apr 29, 2022, 07:55 PM UTC

    Interac is currently experiencing intermittent performance which is impacting our services. Our team is currently monitoring until performance levels return to normal. We apologize for any inconvenience.

  3. resolved Apr 30, 2022, 12:13 AM UTC

    Interac has resolved the issues affecting services. Our Team has observed performance levels returning to normal. Thank you for your patience.