Paramount Commerce incident

InstaDebit / iDebit / Interac Timeouts

Critical Resolved View vendor source →

Paramount Commerce experienced a critical incident on May 8, 2022 affecting INTERAC® and INSTADEBIT, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2022, 12:18 PM UTC
Resolved
May 08, 2022, 01:10 PM UTC
Duration
52m
Detected by Pingoru
May 08, 2022, 12:18 PM UTC

Affected components

INTERAC®INSTADEBIT

Update timeline

  1. investigating May 08, 2022, 12:18 PM UTC

    We are investigating an issue impacting iDebit / instadebit / Interac

  2. monitoring May 08, 2022, 12:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2022, 01:10 PM UTC

    This incident has been resolved.