Paramount Commerce incident

Intermittent Performance

Minor Resolved View vendor source →

Paramount Commerce experienced a minor incident on June 29, 2022 affecting INTERAC®, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2022, 04:32 PM UTC
Resolved
Jun 29, 2022, 04:41 PM UTC
Duration
8m
Detected by Pingoru
Jun 29, 2022, 04:32 PM UTC

Affected components

INTERAC®

Update timeline

  1. monitoring Jun 29, 2022, 04:32 PM UTC

    RBC is currently experiencing intermittent performance issues which is impacting our services. Our team is currently monitoring until performance levels return to normal. We apologize for any inconvenience.

  2. monitoring Jun 29, 2022, 04:33 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jun 29, 2022, 04:41 PM UTC

    Our Banking Partner (RBC) has resolved the issues affecting services. Our Team has observed performance levels returning to normal. Thank you for your patience.