Paramount Commerce experienced a major incident on June 30, 2022 affecting INTERAC®, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
INTERAC®
Update timeline
- monitoring Jun 30, 2022, 12:46 AM UTC
Our banking partner for Interac is currently experiencing intermittent performance issues which is impacting our services related to Interac Withdrawals / Payouts. Our team is currently monitoring until performance levels return to normal. We apologize for any inconvenience.
- monitoring Jun 30, 2022, 02:07 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 30, 2022, 04:01 AM UTC
Our banking partner has resolved the issues affecting services. Our Team has observed performance levels returning to normal. Thank you for your patience.