Paramount Commerce experienced a major incident on July 8, 2022 affecting INTERAC®, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 08, 2022, 09:44 AM UTC
The current Rogers Communications outage is impacting our services and some customers may be experiencing intermittent service. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.
- monitoring Jul 08, 2022, 11:13 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 08, 2022, 11:53 PM UTC
Interac services continue to be impacted by the Rogers Communication outage. We are actively monitoring the situation and updates will be provided when available. Thank you for your continued patience
- monitoring Jul 09, 2022, 07:51 AM UTC
Interac services have partially restored since we are seeing delays with receiving emails from them however Online transfers are working as expected. We are actively monitoring and will update once fully resolved.
- resolved Jul 09, 2022, 10:59 AM UTC
This incident has been resolved.