Paramount Commerce experienced a major incident on September 30, 2022 affecting INTERAC®, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
INTERAC®
Update timeline
- investigating Sep 30, 2022, 12:23 AM UTC
We are currently experiencing a service outage which is impacting our services. Our team is currently urgently working to restore performance levels return to normal. We apologize for any inconvenience.
- investigating Sep 30, 2022, 12:25 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 30, 2022, 12:41 AM UTC
We have fixed the issues affecting services. Our team has observed performance levels returning to normal.
- monitoring Sep 30, 2022, 12:42 AM UTC
We have fixed the issues affecting services. Our team has observed performance levels returning to normal.
- resolved Sep 30, 2022, 01:12 AM UTC
This incident has been resolved.