Paramount Commerce experienced a major incident on October 17, 2022 affecting INTERAC®, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
INTERAC®
Update timeline
- investigating Oct 17, 2022, 10:58 PM UTC
We are currently experiencing a service outage which is impacting our services. Our team is currently urgently working to restore performance levels return to normal. We apologize for any inconvenience.
- monitoring Oct 18, 2022, 01:27 AM UTC
A deploy has been implemented and we are monitoring the transactions however we are seeing successful coming through as of now.
- resolved Oct 18, 2022, 01:58 AM UTC
This incident has been resolved.