Paramount Commerce incident

Intermittent Performance

Minor Resolved View vendor source →

Paramount Commerce experienced a minor incident on November 2, 2022 affecting INTERAC®, lasting 8h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 02:52 PM UTC
Resolved
Nov 02, 2022, 11:00 PM UTC
Duration
8h 7m
Detected by Pingoru
Nov 02, 2022, 02:52 PM UTC

Affected components

INTERAC®

Update timeline

  1. identified Nov 02, 2022, 02:52 PM UTC

    One of our Partners (Interac) is currently experiencing intermittent performance which is impacting our services. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.

  2. monitoring Nov 02, 2022, 03:42 PM UTC

    Please be advised that we are continuing to monitor the performance

  3. resolved Nov 02, 2022, 11:00 PM UTC

    Our Partner (INTERAC) has resolved the issues affecting services. Our team has observed performance levels returning to normal. Thank you for your patience.