Paramount Commerce experienced a minor incident on December 5, 2022 affecting INTERAC®, lasting 6h 23m. The incident has been resolved; the full update timeline is below.
Affected components
INTERAC®
Update timeline
- monitoring Dec 05, 2022, 10:53 AM UTC
Our Interac banking partner is currently experiencing intermittent performance issues which is causing delays impacting Interac Withdrawals / Payouts processing. Our team is currently monitoring until performance levels return to normal. We apologize for any inconvenience.
- resolved Dec 05, 2022, 05:17 PM UTC
Our Partner processing Bank has resolved the issues affecting services. Our team has observed performance levels returning to normal. Thank you for your patience.