Paramount Commerce incident

Intermittent Performance

Minor Resolved View vendor source →

Paramount Commerce experienced a minor incident on December 15, 2022 affecting INTERAC®, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 02:59 PM UTC
Resolved
Dec 15, 2022, 04:41 PM UTC
Duration
1h 41m
Detected by Pingoru
Dec 15, 2022, 02:59 PM UTC

Affected components

INTERAC®

Update timeline

  1. monitoring Dec 15, 2022, 02:59 PM UTC

    One of our Partners is currently experiencing intermittent performance which is impacting our services (Interac & iDebit). Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.

  2. resolved Dec 15, 2022, 04:41 PM UTC

    Thank you for your patience. Our Partner has resolved the issues affecting services (Interac & iDebit). Our team has observed performance levels returning to normal.