Paramount Commerce incident

Service Outage

Critical Resolved View vendor source →

Paramount Commerce experienced a critical incident on December 19, 2022 affecting INTERAC®, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 12:04 AM UTC
Resolved
Dec 19, 2022, 12:59 AM UTC
Duration
55m
Detected by Pingoru
Dec 19, 2022, 12:04 AM UTC

Affected components

INTERAC®

Update timeline

  1. investigating Dec 19, 2022, 12:04 AM UTC

    We are currently experiencing a service outage which is impacting our services. Our team is currently urgently working to restore performance levels return to normal. We apologize for any inconvenience.

  2. investigating Dec 19, 2022, 12:08 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 19, 2022, 12:43 AM UTC

    Our team has resolved the issues affecting services. Our team has observed performance levels returning to normal. Thank you for your patience.

  4. resolved Dec 19, 2022, 12:59 AM UTC

    We have resolved the issues affecting services. Our team has observed performance levels returning to normal. Thank you for your patience.