Paramount Commerce incident

Intermittent Performance (Delayed Interac Withdrawal Processing)

Notice Resolved View vendor source →

Paramount Commerce experienced a notice incident on December 19, 2022 affecting INTERAC®, lasting 20h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 10:37 PM UTC
Resolved
Dec 20, 2022, 06:55 PM UTC
Duration
20h 17m
Detected by Pingoru
Dec 19, 2022, 10:37 PM UTC

Affected components

INTERAC®

Update timeline

  1. monitoring Dec 19, 2022, 10:37 PM UTC

    One of our banking Processing Partners is currently experiencing intermittent performance which is impacting our Interac Withdrawal services causing significant delays. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.

  2. resolved Dec 20, 2022, 06:55 PM UTC

    The intermittent performance which was impacting Interac withdrawal services has been resolved. Our team has observed performance levels returning to normal. Thank you for your patience.