Paramount Commerce experienced a minor incident on January 2, 2023 affecting INTERAC®, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 02, 2023, 10:56 PM UTC
One of our Partners (INTERAC) is currently experiencing intermittent performance which is impacting our services. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding. There is a delay in receiving emails from Interac due to which the deposit transactions will take longer than usual time to complete.
- resolved Jan 02, 2023, 11:25 PM UTC
Our Partner (INTERAC) has resolved the issues affecting services and we are seeing incoming email flow as expected. Our team has observed performance levels returning to normal. Thank you for your patience.
- postmortem Jan 02, 2023, 11:28 PM UTC
**INCIDENT RESOLVED** Our Partner \(INTERAC\) has resolved the issues affecting services and we are seeing incoming email flow as expected. Our team has observed performance levels returning to normal. Thank you for your patience.