Paramount Commerce experienced a major incident on January 22, 2023 affecting INTERAC®, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2023, 08:40 PM UTC
We are currently experiencing a partial service outage which is impacting our services. Our team is currently urgently working to restore performance levels return to normal. We apologize for any inconvenience.
- monitoring Jan 22, 2023, 08:59 PM UTC
Our team has identified the issue and we are observing performance levels return to normal. We will continue to monitor the situation closely to ensure performance levels remain consistent. Thank you for your patience and understanding.
- resolved Jan 22, 2023, 09:32 PM UTC
We have resolved the issues affecting services. Our team has observed performance levels returning to normal. Thank you for your patience.